Privacy Policy

Last updated: February 20, 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and password when you create an account.
  • Business Data: Borrower information, loan details, repayment records, and financial account information you enter into the platform.
  • Usage Data: Information about how you interact with the Service, including pages visited and features used.
  • Device Information: Browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service.
  • Authenticate your identity and secure your account.
  • Process and store your financial management data.
  • Send important notifications about your account and the Service.
  • Detect, prevent, and address technical issues and security threats.

3. Data Storage & Security

Your data is stored securely using Google Firebase infrastructure, which provides:

  • Encryption at rest and in transit (TLS/SSL).
  • Access controls and authentication requirements.
  • Regular security audits and compliance certifications.
  • Data isolation — your data is accessible only to your authenticated account.

While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Data Sharing

We do not sell, rent, or share your personal or financial data with third parties, except:

  • Service Providers: We use Google Firebase for hosting and data storage. Data is subject to Google's privacy practices.
  • Legal Requirements: We may disclose data if required by law or in response to valid legal processes.
  • Safety: We may share data to protect the safety, rights, or property of Fahari Loan, our users, or the public.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the Service. Financial records may be retained for a minimum period required by applicable financial regulations. You may request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate or incomplete data.
  • Delete your account and associated data.
  • Export your data in a portable format (CSV).
  • Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at privacy@fahariloan.com.

7. Cookies

We use essential cookies for authentication and session management. These cookies are required for the Service to function and cannot be disabled. We do not use tracking or advertising cookies.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by updating the "Last updated" date. We encourage you to review this policy regularly.

10. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at: privacy@fahariloan.com